Jul 07, 2019  Step 2: Make sure that Outlook is not in use by another process Step 3: Check the problem which caused by external contents Step 4: Investigate possible add-in issues. Aug 18, 2016  Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly. Run the troubleshooter for Windows apps Step 2: I suggest you to try the troubleshooting steps mentioned in the below Microsoft article and check if you are able to access the apps. Apr 16, 2018  295062 Third-party installed font does not appear in the font list in Word for Mac. Note The document may have to be accessed on a PC. The document may also require that you replace the PC font by using a font that is more suitable for the Mac, such as Arial or Verdana. If all these steps fail, the document is probably corrupted beyond recovery.

1. Mail Not Responding Mac
2. Mac Programs Not Responding
3. Why Are My Apps Not Responding Mac Os
4. Why Are My Apps Not Responding Mac Hp
5. Why Isn't My Mac Updating

Nowadays, it is not possible to live without the help of computer. However, there are still some mysteries that the programs you work will suddenly stop working. Sometimes this is annoying as it may interrupt your work and sometimes you may need to loose the work if not saved properly. At any case, when a program is not responding you need to close it to proceed further. In this article, let us explain how to close unresponsive programs in Windows in Mac.

Related:How to install and uninstall programs in Windows 10?

Why Programs Go Unresponsive?

There are lots of reasons why a program is not responding on your Windows or Mac.

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• Running too many apps in the background. For example, open 30+ tabs in browser tabs.
• Working on high memory consuming apps that use more resources and freeze other apps running in parallel. For example, leaving a video game in the background and try to work on a Word document.
• Low CPU power and RAM on your computer.
• Using inappropriate parameters like opening an Excel sheet with thousands of rows and formulae.
• Accessing outdated apps or documents that need upgrade.

Remember that your computer has limitations in terms of CPU and RAM. You should work on apps that is suitable for your computer’s resources. In addition, ensure to use latest operating system and update the apps to avoid crashing frequently. Both As long as you can switch to other apps, you can easily kill the unresponsive apps both in Windows and Mac.

How to Kill Unresponsive Programs in Windows 10?

Mail Not Responding Mac

Windows will show you “Not Responding” on the title bar whenever an app is not working. Trying to close or clicking anywhere will show a dialog prompt. The prompt may be different based on the applications and below is how it will look for not responding Microsoft Word.

You can either click on the “Restart the program” option or simply wait for the program to respond for some more time. However, if you do not see any prompt then follow the below instructions to forcibly kill the unresponsive app.

• Press “Control + Alt + Delete” shortcut keys and choose “Task Manager” option. Alternatively, right click on the taskbar and choose “Task Manager”.

• Task Manager will show you all the apps currently running on your PC. Generally, you will see a “Not Responding” message next to the app in Task Manager.
• Select the unresponsive app and click on the “End Task” button to close the app.

• Windows will instantly close the app without asking any confirmation.

All Office applications like Word, Excel and PowerPoint programs offer an auto recover option to recover the unsaved work. However, you should have enabled this function before the crash happens. Learn more on how to setup auto recover in Office documents.

How to Force Quit Apps in Mac?

In general Mac is more stable operating system compared to Windows. However, you will still get problems with freezing apps due to similar reasons mentioned above. Unlike Windows operating system, you will not see any pop-up message in macOS indicating the app is not responding. You can’t view the app when switching or accessing from dock / applications folder. Follow the below instructions to quit the unresponsive apps in Mac.

• Press “Command + Option + Escape” shortcut keys to open “Force Quit Applications” pop-up. Alternatively, you can go to the Apple menu and click “Force Quit” option.

• The “Force Quit Applications” pop-up will show you all the apps currently running on your computer. The unresponsive apps will be shown in red with a “not responding” message in the bracket.

• Select the app and click on the “Force Quit” button to close the app.
• Unlike Windows 10, macOS will prompt you to confirm the force quitting of an app.
• Again, click on the “Force Quit” button to confirm the closure of the unresponsive app.

Hard Rebooting Computer

The above ways of quitting apps will work in Windows and Mac only when you have access to other applications. Sometime, the entire computer may freeze without the possibility of accessing the keyboard or mouse. In Windows you may see a blue screen or white screen and Mac will show you a spinning wheel without any response. In such case of system freeze, the only option is to hard boot your computer by pressing and holding the power key on your keyboard. You may need to hold the power key for around 10 seconds in order to shutdown your computer.

What About Smartphones?

It is very common to get struck with frozen apps in Android and iPhone. The reason is simple that most of the time you may be using an outdated app or OS that are not compatible. When the app is frozen and not responding, try to use App Switcher to close the app. If you are not able to switch apps then the only option is to hard shutdown by pressing and holding the power button. After shutting down, restart your phone and check the app is accessible.

Follow the below instructions, if you are not able to access the app.

• Go to the app store and check whether the developer has any update for the app.
• Check you have the latest operating system.
• Try to find alternative app if the app is frequently crashing.

When a Windows program stops responding or freezes, it can be caused by many different problems. For example, a conflict between the program and hardware in the computer, lack of system resources, or software bugs can cause Windows programs to stop responding.

Mac Programs Not Responding

To try and fix the program that is not responding, there are multiple steps you can take. Below we walk through each of the troubleshooting steps in the process to fix a non-responding program. We recommend reviewing and trying each troubleshooting step in order, as they build upon each other.

End Task the program

The first step to try and resolve the program not responding is to press the Ctrl+Alt+Del keys on your keyboard to open the Close Program or Task Manager window. Once open, highlight the program that is not responding and click the End Task button to terminate the program. If another window opens, click the End Task button again to confirm stopping that program.

Note

If the computer doesn't respond to Ctrl+Alt+Del, it may be deadlocked, see: What should I do when a computer freezes or locks up?

Note

Realize that when a program stops responding, any work that has not been saved is lost when end tasking a program.

After the program task is ended and no longer shows up in the Task Manager, you can try opening the program again to see if it works properly. If the problem persists, continue to the next section below.

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Restart the computer

If the program stops responding after closing and re-opening it, the next step is to restart your computer. Restarting the computer may seem like a 'cop-out' answer, but it often solves many software issues and is one of the easiest troubleshooting steps to perform for most computer-related issues.

After your computer is restarted, open the program again to see if the issue is now resolved. If the programs stops responding again, continue to the next section below.

Why Are My Apps Not Responding Mac Os

Check for and download program updates

If, after restarting your computer, the program stops responding again, check for available updates or patches for the program on the developer's website that may address the problem. If there are updates or patches for the program, download and install those updates and patches.

Why Are My Apps Not Responding Mac Hp

After installing the updates and patches, restart the computer again to make sure they are applied to the program successfully. Open the program again and verify if it works correctly. If it stops responding again, or there aren't any updates or patches for the program, continue to the next section below.

Why Isn't My Mac Updating

Uninstall and reinstall the program

If you are only experiencing problems with one specific program, and all other programs work correctly, uninstall the program having the issue. After uninstallation is complete, restart the computer, and then install the program again. Test the program again to see if it works correctly now.

If the problem occurs with more than one program, you can try uninstalling and reinstalling each of the programs having the issue. However, the cause of the issue may not be the programs themselves, but something else wrong in Windows or with the computer hardware. We suggest reviewing our general computer troubleshooting page for steps with troubleshooting Windows or hardware issues that may be causing the programs to stop responding.

If the problem persists, continue to the next section below.

Virus and malware scans

Viruses or malware can cause problems with Windows programs, including causing them to stop responding. Make sure you have an antivirus program installed on your computer, and that it is fully updated. Then, run a virus and malware scan to check if your computer is infected.

We also suggest installing the free Malwarebytes program to do an additional scan and removal of malware on your computer.

If any viruses or malware were found and removed, restart your computer, then launch the program again to see if it works correctly now. If the program still stops responding, continue to the next section below.

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Restore Windows to an earlier date

If the program stopped responding recently, you can try restoring Windows to a previous date when the problem was not occurring. The restore process can get the program back to a working state and may even fix other issues you are experiencing on your computer.

If restoring Windows to an earlier date didn't fix the problem, or there weren't any restore points available, continue to the next section below.

Contact the developer for support

If, after trying the steps above, the program continues to stop responding, contact the program developer to determine if there are any known program issues. The developer's support team can also help troubleshoot the program issues further and help fix the problem.

Additional information

• See our End Task and Task Manager definitions for further information and related links.