Accessing Miscrosoft Skype Chat History On Mac On New App

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The following information is from this website:
http://communicationsknowledge.blogspot.com/2017/11/skype-for-business-conversation-history.html

Issue: Skype for Business conversation history not saved in Outlook Conversation History folder.
Error message: Outlook integration error/ EWS is not fully initialized

Ideally, Skype for Business conversation history get saved on your outlook Conversation History folder as soon as you close IM conversation.

History
Basically, conversation history feature is dependent on Exchange Web Services (EWS), if EWS has issue then conversation will not save in conversation history folder.

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There are several reasons for conversation not save in outlook conversation history folder.
  • First test, if EWS is correctly configure and working by browsing EWS URL on affected user’s machine.
  • If your mailbox is on exchange online, then your EWS URL will be:
    https://outlook.office365.com/EWS/Exchange.asmx
  • Browser above URL and then it will ask user email address and password to shows result.
    Above result is expected result and that proves that EWS is working and configured.
  • For On-prem Exchange server, EWS URL format:
    https://mail.yourSMTPdomain.com/EWS/Exchange.asmx
  • Browse On-prem EWS URL and see the result.
    You can refer article to Configure EWS: https://technet.microsoft.com/en-us/library/mt441781(v=exchg.150).aspx
Below are step you can follow to resolve conversation history and calendar sync issue:

Make sure that your EWS URL shows correctly in Skype for Business configuration information:

Press CTRL key and Right click on SfB Icon and select “Configuration Information”, like below.

Configuration Information should show, ESW URL and EWS information: like below

If EWS URL and EWS Information status shows correctly like above, but still Conversation History not saving in outlook Conversation history folder and calendar information not showing then follow the below steps:

Most of time this issue occurs because profile corruption.

1. Deleting the user Skype for Business SIP folder will clear the user cache and force to re-create SIP Profile again.
2. On affected Machine: Start > Run > type “%localappdata%MicrosoftOffice15.0Lync”

Accessing Microsoft Skype Chat History On Mac On New App Iphone

a. Once folder open delete or rename folders starting sip_, like sip_bilag@sipdoamin.com

1. Login to Skype for Business again and wait for 3-4 min to see calendar information and then send IM to others to see if IM get saved in conversation history folder after closing the conversation.

Make sure to keep SIP Domain (Skype for Business) and SMTP Domain (Email) and same.

1. In some cases, Skype for Business client didn't trust the autodiscover certificate if the SMTP domain is different from SIP Domain.
2. You can add below Registry key to solve above certificate issue: (Changing registry may affect your computer OS operation so, take backup of registry before adding or removing registry key.)
reg add HKLMSoftwarePoliciesMicrosoftOffice15.0Lync /v TrustModelData /t REG_EXPAND_SZ /d /f
reg add HKLMSoftwarePoliciesMicrosoftOffice16.0Lync /v TrustModelData /t REG_EXPAND_SZ /d /f
3. Reboot your machine and Sign-in to Skype for Business and test IM conversation.

1. If issue persist, then take backup of Conversation History folder and then Delete the same.
2. Recreate Conversation History folder in Outlook and then exit Skype for Business and reopen Skype for Business client then Test IM and calendar.
3. Recreate Outlook profile and set mailbox default delivery instead of PST file.
4. Test IM and calendar data shows in Skype for Business client.

Skype chat history contains all of your instant messages whatever you sent/received from your contacts and also keeps calls records you made or received from others. Now, if you have a plan to change your mac, and want to transfer your Skype chat history from your old Mac to new Mac, then definitely you need to make a copy of Skype history file first. So, here you find instructions to transfer Skype chat history between Mac computers or from Mac to PC.

See also: Transfer files from OS X Mavericks to Windows 8

Accessing Microsoft Skype Chat History On Mac On New App 2017

Snapshot of the guide:

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  • First we find chat history folder location on Mac.
  • Setup Skype on our new Mac and transfer chat history file.
  • You will also see how to transfer history from Mac to PC.

Locate Skype Chat History on Mac

Accessing Microsoft Skype Chat History On Mac On New App Free

Step-1

Click on “Finder” icon from the dock of your Mac. From the menu, navigate through “Go” > “Home”.

Step-2

Go through the folders “Library” > “Application Support” > “Skype”. Then open the folder with your Skype name and from there access the file “main.db” and copy/backup it on your computer.

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Note: You can not normally open this main.db file, but it contains all of your Skype chat history.

Transfer Skype History to New Mac

Step-3

Accessing Miscrosoft Skype Chat History On Mac On New App

To transfer Skype chat history from your old Mac to new Mac, first of all you need to get login to your Skype on your new Mac (the Mac on which you want to transfer your chat history). Its required because when a user first time login to Skype on a new machine, Skype creates some user specific folders, which are used to keep a user’s Skype chat history. Anyways, after login to Skype just logout.

Step-4

Now, you have to copy “main.db” file from source Mac computer and paste it in the same Skype user folder on new Mac, by going through the same folders path written in steps 1,2.

Step-5

Login to Skype on your new Mac and see you will find all of your Skype Chat history, whatever you have on your old Mac computer.

Transfer Skype History from Mac to PC

Once you have located the main.db file on your Mac (OS X Mavericks, Lion, Leopard, Snow Leopard) copy this history file on a portable device for transferring it to your PC.

Now, on your PC that running one of the following Windows operating systems, Windows 8 / 8.1, Windows 7, XP, Vista, you need to find Skype history folder location.
You can follow this guide to find the location of the Skype chat history folder on Windows and simply copy the chat history file (main.db) here.

You can write use below in comments to ask any question related to Skype chat history.

Accessing Microsoft Skype Chat History On Mac On New App Download

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