Help Desk App For Mac

Back up your Mac

Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.
The Help Desk responds to all technical questions, provides consulting advice, and processes work requests for all students, faculty, and staff. The Help Desk is the single point of contact for IT support and can address issues through multiple channels, including by email, phone, and in person.

Desk App For Macbook Pro

And your memories. A few simple steps can save you from losing your favorite photos and files.

Live Chat App Download for Windows, Mac, IOS & Android. LiveHelpNow Help Desk System Apps and Downloads. Live chat app download for windows, macintosh, live chat app for PC.

Learn how to back up your Mac

Mac service and repair

Learn about AppleCare+ and the Apple limited warranty coverage, start a service request for your Mac, and find out how to prepare your Mac for service.

Learn more about repairs

Get AppleCare+ for Mac

With AppleCare+, you’re covered. Get accidental damage coverage and 24/7 priority access to Apple experts.

Have a question? Ask everyone.

The members of our Apple Support Community can help answer your question. Or, if someone’s already asked, you can search for the best answer

Ask now

Tell us how we can help

Answer a few questions and we'll help you find a solution.

Get support

Exchange and Repair Extension Programs

-->

Step-by-step instructions for, in Power Apps, installing and configuring the Help Desk sample for canvas apps.

Estimated time to complete these steps: 10-15 minutes

Tip

For a demonstration of this process, please watch this video.

Overview of the sample

Help Desk provides a user-friendly experience to connect end users with support professionals. Quickly find answers to your most important questions, track progress of open tickets, and review details of previous requests. This app requires a small amount of setup to make it your own.

Tip

Watch this video to see how to use the Help Desk Tickets sample app.

Prerequisites

Sign up for Power Apps.
Must have a valid SharePoint Online license and permission to create lists.

Create the HelpDesk SharePoint list

This list stores the Help Desk tickets.

Open a web browser and go to https://admin.microsoft.com.
Sign in with an account that has permission to create SharePoint lists.
Go to the site collection where you want to create the HelpDesk list.
Select the gear icon in the top-right portion of the web page.
Select Add an app.
In the Find an app textbox, enter Custom.
Select the search icon.
Select the Custom List app.
In the Name textbox, enter HelpDesk.
Important
If you choose a different name for the list make sure you write it down because you will need to substitute it for HelpDesk everywhere you see it during the installation and configuration process.
Select Create.

Create Description column

Select the ellipsis next to the HelpDesk list and select Settings.
Select Create column.
In the Column name textbox, enter Description.
In the type of information in this column is radio button list, select Multiple lines of text.
In the Require that this column contains information radio button list, select Yes.
In the Specify the type of text to allow radio button list, select Plain text.
Select OK.

Create Category column

Select Create column.
In the Column name textbox, enter Category.
In the type of information in this column is radio button list, select Choice.
In the Type each choice on a separate line textbox enter the following values, each on a separate line:
- LAPTOP / PC equipment issue
- LAPTOP / PC software issue
In the Enforce unique values radio button list, select No.
In the Display choices using radio button list, select Drop-down Menu.
In the Default value textbox, enter LAPTOP / PC equipment issue.
Select OK.

Create PercentComplete column

Select Create column.
In the Column name textbox, enter PercentComplete.
In the Type of information in this column is radio button list, select Number (1, 10, 100).
In the Require that this column contains information radio button list, select No.
Select OK.

Create Priority column

Select Create column.
In the Column name textbox, enter Priority.
In the Type of information in this column is radio button list, select Choice.
In the Type each choice on a separate line textbox enter the following values, each on a separate line:
- HIGH
- MEDIUM
- LOW
In the Enforce unique values radio button list, select No.
In the Display choices using radio button list, select Drop-down Menu.
In the Default value textbox, enter LOW.
Select OK.

Create TaskStatus column

Select Create column.
In the Column name textbox, enter TaskStatus.
In the type of information in this column is radio button list, select Choice.
In the Type each choice on a separate line textbox enter the following values, each on a separate line:
- NOT STARTED
- IN PROGRESS
- COMPLETED
- DEFERRED
- WAITING ON CSR
In the Enforce unique values radio button list, select No.
In the Display choices using radio button list, select Drop-down Menu.
In the Default value textbox, enter NOT STARTED.
Select OK.

Create AssignedTo column

Select Create column.
In the Column name textbox, enter AssignedTo.
In the type of information in this column is radio button list, select Person or Group.
In the Require that this column contains information radio button list, select No.
In the Allow multiple selections radio button list, select NO.
Select OK.

Edit 'Title' column

Select the Title column link.
In the Require that this column contains information radio button list, select No.
Select OK.

Download the app

Download the Power Apps package and save it to your machine.

Create connections

Sign in to Power Apps.
Sign in by providing the same credentials that you used to sign up.
In the menu on the left, select Data then Connections.

Create Office 365 Outlook connection

Help Desk App For Microsoft Teams Integration

Select + New connection.
In the Search textbox, enter Office 365 Outlook.
Select Office 365 Outlook in the list.
Select Create.
In the popup window, select the account you logged in with.

Create SharePoint connection

Select + New connection.
In the Search textbox, enter SharePoint.
Select SharePoint in the list.
Select Create.
In the popup window, select the account you logged in with.

Create Office 365 Users connection

Select + New connection.
In the Search textbox, enter office 365 users.
Select Office 365 Users in the list.
Select Create.
In the popup window, select the account you logged in with.

Import the app

Sign in to Power Apps.
Sign in by providing the same credentials that you used to sign up.
In the menu on the left, select Apps.
Select Import package(preview).
Select the Upload button and select the package that you downloaded in the previous steps.
For the App and Flow resource types, set IMPORT SETUP to Create as new.
For the SharePoint and Outlook connections, set IMPORT SETUP to Select during import.
Select the red icon for the SharePoint Connection.
In the connections list, select the item with your username. Mac preview app for windows.
Select Save.
Select the red icon for the Office 365 Outlook Connection.
In the connections list, select the item with your username.
Select Save.
Select Import and wait until the process is complete.

Configure the app to use the SharePoint list

Under Next steps, select Open app.
Select Allow when prompted for permission.

Apple Help Desk For Mac

Delete connections

On the View tab, select Data sources.
In the Data pane, select the ellipsis (..) next to HelpDesk, and then select Remove.

HelpDesk list

On the View tab, select Data sources.
In the Data pane, select Add data source.
Select the SharePoint connection created earlier.
In the Recent sites list, select the SharePoint site where you created the HelpDesk List.
Tip
If the site doesn't appear in the list, type or paste the URL to the SharePoint site in the textbox, and then select Go.
Select the HelpDesk list. You can also use the search box and enter Helpdesk to filter the results.
Select the checkbox next to HelpDesk, and then select Connect.

Update admin list

Select App from the tree view.
Select OnStart in the top dropdown property list.
Expand the formula window and find the AdminList collection.
Replace user@microsoft.com with your HelpDesk administrator(s).
Tip
If you have more than one administrator, use a comma to delimit the list of administrators. Example:'admin1@microsoft.com','admin2@microsoft.com'.To ensure the addresses in the AdminList match the format Power Apps expects, selectView > Variables > Global > MyProfile and look at the 'Mail' column to see the expected email format.
Select File > Save > Publish > Publish this version to save and publish the app.
Configure automatic code signing for a workflow.Go to your App settings.In the Publish section, click on iOS code signing to expand this step.Select Automatic as the code signing method.Your Apple Developer portal account details are already filled in. Learn ios app development. Note that if you belong to several Developer portal teams, you need to select the right team here.Choose the provisioning profile type for provisioning the build. Codemagic will automatically select or generate a matching certificate for code signing.Enter your app's bundle identifier (optional).

Modify the flow

Sign in to Power Apps.
Select Flows from left pane.
Next to the HelpDeskFlow Flow, select the pencil icon to edit the flow.
Expand the Get items action.
Dec 26, 2019 As exhausting drives fail additional typically than we would like to admit, all pc users got to brace oneself for the worst and wish disk biological research software system. So top best disk cloning software window/mac 2020 are following. Also check- best dll file fixer software / best pc optimization software. Cloning software, free download - Carbon Copy Cloner, ChronoSync, Clone X, and many more programs. Best Apps Popular Apps. Clone and back up your Mac OS X system disc with full HFS support. While more the features the better it is, a few features that you must look out for in the best disk cloning app for mac are, secure, reliable, compatible and simple to use. The Best Disk Cloning App For Mac. Keeping in mind the above features, we bring to you the 5 best disk cloning app for Mac. Best free cloning software mac.
Change the Site Address and List Name to match the HelpDesk SharePoint list you created.
Expand Apply to each action.
Expand Switch.
Expand the NOT STARTED case.
Expand the Case not started notification action.
Change the To to match the HelpDesk admin email.
Select Save to save the changes to the flow.
TI-SmartView™ CE software emulates the TI-84 Plus family of graphing calculators on a PC or Mac ®, making it an ideal demonstration tool for leading classroom instruction of math concepts. The following are supported by TI Connect™ for Mac ®: TI-73 Explorer™ TI-83 TI-83 Plus family TI-84 Plus TI-84 Plus Silver Edition TI-86 TI-89 / TI-89 Titanium TI-92 TI-92 Plus Voyage™ 200 CBL™ 2 data collection device CBR™ motion sensor Vernier LabPro ®. Computer software that allows for connectivity between your computer and TI-84 Plus family graphing calculator. Key benefits: Save time by sending files to multiple connected graphing calculators at once; Quickly take and manage screen captures; Create and edit TI-Basic programs. Texas instruments ti 84 plus graphing calculator free download - TI Connect, TI-83 Plus OS, TI Connect, and many more programs. Ti 84 plus mac software. TI-SmartView™ Emulator Software for the TI-84 Plus Family. This easy-to-use software complements the TI-83 Plus and TI-84 Plus families of graphing calculators, letting the educator project an interactive representation of the calculator’s display to the entire class.

Play the app

Sign in to Power Apps.
Select the Help Desk Tickets app to play.

Tip